Terms of Service

Consultation & Booking
To get started, please complete our business questionnaire so we can learn more about your needs and goals. After reviewing your responses, we’ll reach out to let you know if we're a good fit to work together. If so, we’ll schedule a complimentary 30-minute discovery call. Following the call, we’ll send over a proposal. Once the proposal is approved, and the contract and deposit are received, we'll set up a strategy call to outline the project’s goals.

Payment & Late Fees
A 50% deposit is due before services begin, with the remaining balance due as per the terms in the contract. Late payments will incur a 1.5% daily fee on the outstanding amount if not received within seven days of the due date.

Cancellations & Rescheduling
If the client wishes to cancel or reschedule services, at least 30 days' notice is required. No refunds will be provided for deposits. If Lush Consulting needs to cancel, we will either refund or reschedule services.

Confidentiality
Both parties agree to keep all business-related information confidential, as outlined in the contract. This includes project details, client lists, and intellectual property.

Intellectual Property
Lush Consulting retains ownership of all designs and materials unless explicitly stated otherwise. Usage rights will be outlined in the contract and are granted based on the project’s needs.

Limit of Liability
Our maximum liability for any claim related to services provided is limited to the total cost of the services outlined in the contract.

Governing Law
These Terms of Service are governed by the laws of your state of business operation.